AI receptionist for primary care and family medicine clinics

What Clara solves for you

The phones never stop, and patients book with whoever answers first.

Sick visits, refill requests, and "are you taking new patients?" pour in all day while your front desk is already helping a full waiting room. Clara answers the routine ones the moment they come in and books the visit on the spot, so callers who would have hung up and dialed the next clinic schedule with you instead.

New patients research after hours — and your office is closed when they decide.

Someone new to the area finally sits down at night to find a family doctor, and your front desk went home hours ago. Clara answers their questions about whether you are accepting new patients and what a first visit involves, then books it right then — so you win the patient before they click back to the next name on the list.

Annual physicals and follow-ups slip because booking means calling during office hours.

Patients mean to schedule their yearly physical or a follow-up, but few will call and wait on hold to do it. Clara reads your live availability and books the visit directly in the chat, and lets patients reschedule without tying up the phone — so the appointments that keep your panel healthy actually get on the calendar.

How Clara fits your business

Add Clara to your website and connect her to the systems your clinic already runs. She connects to your EMR through NexHealth, a certified aggregator — including athenahealth, eClinicalWorks, and NextGen Office — and to universal scheduling tools like Cal.com, Calendly, and Acuity. These EMRs are cloud-based, so there is nothing to install on your office computers and no NexHealth account for your team to manage; it is a one-time guided setup, and the visit she books lands in the schedule your team already checks.

You hear her first on a live preview tuned to your clinic. If she sounds right, you embed one <script> tag on your site. Every visit she books, reschedules, or cancels is written straight into your schedule, and every new-patient contact she captures is emailed to your office in real time.

Pricing is flat per practice — $49/mo for text-only chat or $99/mo for the voice tier where Clara speaks her replies inside the widget. No per-seat charges, no per-conversation fees.

Frequently asked questions

Does Clara work with our EMR and scheduling system?

Yes. Clara connects to the cloud EMRs primary care clinics commonly use — athenahealth, eClinicalWorks, and NextGen Office — through NexHealth, a certified aggregator, and she also works with scheduling tools like Cal.com, Calendly, and Acuity. Because these systems are cloud-based, there is nothing to install and no NexHealth account for your office to manage; it is a one-time guided setup, and she reads your live availability and books into the schedule your team already uses.

Can Clara handle new-patient requests and everyday appointment questions?

Yes. Clara answers questions from your clinic's own information — whether you are accepting new patients, what to bring to a first visit, your hours, and what a physical or sick visit involves — and books the appointment right in the chat. She captures each new patient's contact details and emails them to your office in real time.

Can Clara verify insurance or give medical advice?

No, and she is careful not to imply she can. Clara does not verify insurance eligibility, process referrals, read charts or lab results, handle billing, or give any medical advice. She answers general questions from your clinic's own information and handles scheduling — booking, rescheduling, and canceling visits — and hands everything clinical to your team.

What patient information does Clara access?

Only what scheduling needs. Clara reads your open appointment times and saves the booking details a new patient types when they schedule. She does not read clinical charts, notes, lab results, or billing and account balances.